How Tos

A touch screen computer (or tablet etc) is strongly recommended so that sign ins can be electronically captured. A device with a connected keyboard is beneficial as it allows visitors to type in their name, but also for registered members to find their name easier.

I generally recommend a Dell laptop like these ones which can usually be picked up on eBay during 20% off sales. I would then recommend getting a lock and a stylus.

If you are using a Windows device, I recommend you do the following:

  1. Download the Firefox browser
  2. Set the default page to your site - e.g. https://trial.movat.com.au
  3. Add Firefox to your startup items so the browser opens when the device starts.
    1. Hold down the "Windows" button on your keyboard and press "R" - the Run dialog should show.
    2. Type "shell:startup" (without the quotes) into the dialog box and click "Ok".
    3. Copy the Firefox shortcut from the desktop into this directory.
  4. Install the Forcefull addon available for Firefox to make the browser full screen when it opens. To exit full screen mode, press F11 on the keyboard.
  5. Visit your site (e.g. https://trial.movat.com.au) and enter the SignIn account credentials (which can be found at the bottom of the Config Users page. Firefox should ask to save the credentials, and you should click ok (or Yes).
  6. Restart the device to make sure Firefox starts, is in full screen mode, and is at your site with the credentials ready to go.

Sending SMS directly from MOVAT has the following benefits:

  • Ability to send SMS to your membership without having to enter phone numbers.
  • Send SMS to members with particular qualifications or hold a particular position.
  • SMS can be received into MOVAT if desired. This also integrates with the Availability function.

The cost to send an SMS is 10c each. Having a static, dedicated number is $25 per month. It is recommended to get a static number if you are plan to receive SMS into MOVAT, or use the integration between SMS replies and the Availability function. Having a static number allows recipients to save the number in their phones, assign it a specific notification tone and also bypass the "do not disturb" function.

Setup

Once terms have been agreed to, an account will be set up and the functionality enabled in MOVAT.

To authorise a number to be sent "from", go to Config SMS Settings and complete the form. Message templates and additional contacts can be set up in the same SMS Settings page.

Privileges will need to be enabled for each user under Config Users.

Usage

SMS can be found in the Utilities menu. The menu on the left of the SMS pages will allow you to navigate to the Inbox, Send, Outbox and Sent.

Inbox

The number in the brackets on the menu item will state how many unread messages there are.

The Inbox holds messages that have been sent to MOVAT. You can select the date range as you wish (it defaults to the last month).

Send

This is where you can send SMS and is pretty self-explanatory. Note the following:

  • Under "Sender / From / Reply-to", the "MOVAT" option will send SMS from a shared (or dedicated) number to the recipients. Any replies are sent to the Inbox and processed for the Availability functionality.
  • The Recipient List will not duplicate numbers, unless they are manually entered into the "Enter mobile number" field.
  • Under "Message Text", you can select a template if configured. Within the message text, you can enter [DTG] which will be translated into a date time group of the form 15/12 11:16 when the SMS is sent. [SURL] will translate into a link to the member availability login page that recipients can navigate to directly from the received SMS. Emoji's can be used, however note that characters per SMS is halved.

Outbox

The outbox holds messages that are scheduled to be sent at a later time. You can cancel the message from this page.

Sent

The sent page displays messages that are sent during the defined period, and also shows the number of SMS sent.

The availability function is a tool to assist the Duty Officer (DO) to obtain real-time feedback from members about their availability. The basic process would be:

  1. The DO would send an SMS to members asking them to advise availability (e.g. for a callout). They can send the SMS from MOVAT with the [SURL] tag, or the message text can ask for availability via MOVAT.
  2. The recipients would access the availability page and enter their availability. Alternatively, recipients can respond to the SMS (if sent via the MOVAT "from") and their response will be interpreted programatically.
  3. The DO could then monitor the Availability table for responses.

Each member would have a PIN assigned (different from their usual MOVAT login). PINs can be reset in the Member Edit screen (under Admin), or reset by each member from the availability login (e.g. https://trial.movat.com.au/r_login.php)

This is used to sync member contact details (and the additional contacts) to a Google account. This Google account can then be put onto BGU phones so that the contacts are syncronised.

You will need a Google account. If you have G-Suite, then make a new account there, or just make a Gmail account.

To use this functionality - follow the steps below:

  1. Go to Comms Phone Syncing. On this page you can add / edit the additional contacts. When you are done, click on "Sync with Google".
  2. As per the warning - it is recommended to sign out of all Google accounts prior to proceeding. This will ensure that you do not overwrite your contact details for your personal accounts.
  3. Click on the "Connect" button and a window should open asking you to sign in to your Google account.
  4. You will probably see a warning that "This app isn't verified". If you do, click on "Advanced" and then "Go to movat.com.au (unsafe)".
  5. You will need to allow movat.com.au to manage your contacts, so click on Allow and you should return to MOVAT.
  6. MOVAT will get the contacts from the Google account and compare them to the MOVAT contacts and provide lists based on new contacts, changed contacts and matched contacts.
  7. Once you have made all the changes, click on "Re-get Contacts" to ensure everything is in syncronised correctly.
  8. Click "Disconnect" when you are done.

Please see the video below demonstrating the steps above.