How Tos

A touch screen device (2-in-1 laptop or tablet etc) is strongly recommended so that sign ins can be electronically captured. I can supply the device if you wish.

For a tablet - I recommend an Android tablet like the Samsung Galaxy Tab A 10.1" tablet which can be had for between $300 and $400 during sales. Combine with a Bosstab Freedom mount for $130 delivered. You'll also need a timer so that the device isn't always on charge.

For a 2-in-1, I recommend a Dell laptop like these ones which can usually be picked up on eBay during 20% off sales. I would then recommend getting a lock and a stylus.

Device Setup

For a tablet - use Chrome as the browser. You can navigate to the login page (i.e. https://trial.movat.com.au/), tap on the "three dots" and then "Add to Home Screen". This will place a shortcut on the home screen of the device, which when opened, will not show the address bar (like in the images above). When you log in using the "SignIn" account, make sure to save the credentials to make it easier for your members.

If you are using a 2-in-1 Windows device, I recommend you do the following:

  1. Download the Firefox browser
  2. Set the default page to your site - e.g. https://trial.movat.com.au
  3. Add Firefox to your startup items so the browser opens when the device starts.
    1. Hold down the "Windows" button on your keyboard and press "R" - the Run dialog should show.
    2. Type "shell:startup" (without the quotes) into the dialog box and click "Ok".
    3. Copy the Firefox shortcut from the desktop into this directory.
  4. Install the Forcefull addon available for Firefox to make the browser full screen when it opens. To exit full screen mode, press F11 on the keyboard.
  5. Visit your site (e.g. https://trial.movat.com.au) and enter the SignIn account credentials (which can be found at the bottom of the Config Users page. Firefox should ask to save the credentials, and you should click ok (or Yes).
  6. Restart the device to make sure Firefox starts, is in full screen mode, and is at your site with the credentials ready to go.

Sending SMS directly from MOVAT has the following benefits:

  • Ability to send SMS to your membership without having to enter phone numbers.
  • Send SMS to members with particular qualifications or hold a particular position.
  • SMS can be received into MOVAT if desired. This also integrates with the Availability function.

The cost to send an SMS is 10c each. Having a static, dedicated number is $25 per month. It is recommended to get a static number if you are plan to receive SMS into MOVAT, or use the integration between SMS replies and the Availability function. Having a static number allows recipients to save the number in their phones, assign it a specific notification tone and also bypass the "do not disturb" function.

Setup

Once terms have been agreed to, an account will be set up and the functionality enabled in MOVAT.

To authorise a number to be sent "from", go to Config SMS Settings and complete the form. Message templates and additional contacts can be set up in the same SMS Settings page.

Privileges will need to be enabled for each user under Config Users.

Usage

SMS can be found on the home page and in the utilities menu. The menu an the top of the SMS pages will allow you to navigate to the New SMS and the Conversation View.

New SMS

This is where you can send SMS and is pretty self-explanatory. Note the following:

  • Under Sender / From / Reply-to, the "MOVAT" option will send SMS from a shared (or dedicated) number to the recipients. Any replies are sent to the Inbox and processed for the Availability functionality.
  • The Recipient List will not duplicate numbers, unless they are manually entered into the "Enter mobile number" field. Members who are not currently available (as per their Immediate Availability or their Availability Calendar) will be shaded red.
  • Under Message Text, you can select a template if configured. Within the message text, you can enter [DTG] which will be translated into a date time group of the form 18/08 15:38 when the SMS is sent. [SURL] will translate into a link to the member availability login page that recipients can navigate to directly from the received SMS. Emoji's can be used, however note that characters per SMS is halved.

Conversation View (In / Out)

This page consolidates inbound messages, outbound messages and scheduled messages (which can be cancelled from this page). You can also reply directly to received messages.

Backup SMS Service

Should the main MOVAT website be down, there is a backup SMS service. Please click here to access the instructions.

The availability function is a tool to assist the Duty Officer (DO) to obtain real-time feedback from members about their availability. The basic process would be:

  1. The DO would send an SMS to members asking them to advise availability (e.g. for a callout). They can send the SMS from MOVAT with the [SURL] tag, or the message text can ask for availability via MOVAT.
  2. The recipients would access the availability page and enter their availability. Alternatively, recipients can respond to the SMS (if sent via the MOVAT "from") and their response will be interpreted programatically.
  3. The DO could then monitor the Availability table for responses.

Each member would have a PIN assigned (different from their usual MOVAT login). PINs can be reset in the Member Edit screen (under Admin), or reset by each member from the availability login (e.g. https://trial.movat.com.au/r_login.php)

This is used to sync member contact details (and the additional contacts) to a Google account. This Google account can then be put onto BGU phones so that the contacts are syncronised.

You will need a Google account. If you have G-Suite, then make a new account there, or just make a Gmail account.

To use this functionality - follow the steps below:

  1. Go to Comms Phone Syncing. On this page you can add / edit the additional contacts. When you are done, click on "Sync with Google".
  2. As per the warning - it is recommended to sign out of all Google accounts prior to proceeding. This will ensure that you do not overwrite your contact details for your personal accounts.
  3. Click on the "Connect" button and a window should open asking you to sign in to your Google account.
  4. You will probably see a warning that "This app isn't verified". If you do, click on "Advanced" and then "Go to movat.com.au (unsafe)".
  5. You will need to allow movat.com.au to manage your contacts, so click on Allow and you should return to MOVAT.
  6. MOVAT will get the contacts from the Google account and compare them to the MOVAT contacts and provide lists based on new contacts, changed contacts and matched contacts.
  7. Once you have made all the changes, click on "Re-get Contacts" to ensure everything is in syncronised correctly.
  8. Click "Disconnect" when you are done.

Please see the video below demonstrating the steps above.